Yosemite FileKeeper Corporate 2.8

These release notes complement the documentation provided with Yosemite FileKeeper Corporate. This document addresses installation, new features, and known issues with their workarounds for this release.

 

Contents

Installation

System Requirements

Documentation

Customer Support

New Features in Version 2.8

Known Issues in Version 2.8

Notices

 

Installation

Installing Yosemite FileKeeper for the first time

 

1.      Install Yosemite FileKeeper Policy Server software on a single server,

2.      Do a brief configuration of protection policies using the Yosemite FileKeeper Administrator, and

3.      Install Yosemite FileKeeper Agent software on each desktop and laptop that you want protected.

 

Please refer to the Installation Guide provided in the distribution for detailed installation information.

Updating Yosemite FileKeeper from previous versions

Yosemite FileKeeper Corporate can be updated to 2.8 from Yosemite FileKeeper versions 2.6 and 2.7 as follows ...

1.      Update your Yosemite FileKeeper Policy Server to version 2.8.

2.      Run the Yosemite FileKeeper Administrator and go to the Agent Update Policy (under Administrative Policies). Select the Yosemite FileKeeper Agent version 2.8 (Build 35512) radio button and click the Save Agent Update Policy button. Each of your user computers will automatically and silently update to version 2.8. 

3.      If you use Snapshot File Protection, e.g., to protect Microsoft Outlook .pst files, your users will need to restart their computer when it is convenient. The Yosemite FileKeeper taskbar monitor will remind them by displaying a balloon asking them to restart.

Evaluating Yosemite FileKeeper Corporate

You can evaluate Yosemite FileKeeper Corporate free on up to 10 for 30 days. You have the full functionality of Yosemite FileKeeper Corporate during the evaluation period.

To purchase Yosemite FileKeeper Corporate, please contact sales at sales@YosemiteTech.com.

 

 

System Requirements

Yosemite FileKeeper Corporate is continuously tested on many operating systems and can be installed on any of the following operating systems with the hardware requirements listed. In all configurations, the latest service pack may be required for full functionality.

Yosemite FileKeeper Policy Server

 

 Operating systems

Microsoft Windows Server 2003 Enterprise Edition

Microsoft Windows Server 2003 Enterprise Edition R2

Microsoft Windows Server 2003 Standard Edition

Microsoft Windows Server 2003 Standard Edition R2

Microsoft Windows Small Business Server 2003

Microsoft Windows Small Business Server 2003 R2

Microsoft Windows 2000 Advanced Server

Microsoft Windows 2000 Server

Microsoft Windows Small Business Server 2000

Microsoft Windows XP Professional

Microsoft Windows 2000 Professional (SP4 or higher)

Memory

Required: 128 MB RAM required above operating system and application requirements.

Recommended: 256 MB RAM (or more for better performance) above operating system and application requirements.

Disk space

250 MB hard disk space required after Microsoft Windows is installed (typical installation).

The Yosemite FileKeeper Policy Server database requires additional space. We recommend a minimum of 100 MB plus 4 MB for each protected user computer.

Internet browser

Internet Explorer 5.5 or higher.

 

Notes:

  

1.  Yosemite FileKeeper Policy Server runs on the 64-bit editions of the listed operating systems in 32-bit compatibility mode.

Yosemite FileKeeper Agent

 

 Operating systems

Microsoft Windows Vista (any edition)

Microsoft Windows XP Professional (SP2 or higher)

Microsoft Windows 2000 Professional (SP4 or higher)

Memory

Recommended: 64 MB RAM above operating system and application requirements.

Disk space

15 MB hard disk space required after Microsoft Windows is installed (typical installation).

The Version Store requires additional space on the system disk. Its size depends on the editing activity of the user and whether Snapshot Protection is used to protect files such as Outlook Personal Folders. A typical user will require approximately the following hard disk space for their local repository …
100 MB for Continuous File Protection
500 MB for Snapshot Protection (used temporarily)

 

Notes:

  

1.  Yosemite FileKeeper Agent only runs on the 32-bit editions of the listed operating systems.

 

Documentation

The following documentation is included with Yosemite FileKeeper Corporate to help you install and use all Yosemite FileKeeper features and options.

Electronic documentation

The distribution of Yosemite FileKeeper Corporate contains the following electronic documents in the Docs directory.

·         One-page User Manual [in Microsoft Word format]

·         Quick-Start Guide [in HTML format]

·         Installation Guide [in PDF format readable with Adobe Acrobat]

·         Using SMS to Deploy Agents [in PDF format readable with Adobe Acrobat]

 

Note: Not all download packages contain the electronic documentation files in order to minimize the size of the package.

 

Customer Support

Customers under a support contract may receive their support by phone at 800-228-9236 or by e-mail at Support@YosemiteTech.com.

Country-specific details on both options can be found at http://filekeeper.com/.

If you wish to upgrade or extend your product support, please contact sales at sales@YosemiteTech.com.

 

NOTE: If you require technical support, you will be asked which version of Yosemite FileKeeper is installed. To determine which version you are running, open the Yosemite FileKeeper Administrator in a browser and click on About or open the Yosemite FileKeeper Control Panel on a user computer and click on the About icon.

 

New Features in Version 2.8 

Please refer to the companion agent release notes for the new features in the Yosemite FileKeeper Agent.

 

Known Issues in Version 2.8 

·         Installation on 64-bit operating systems - Yosemite FileKeeper Policy Server runs in 32-bit compatibility mode on a 64-bit Windows operating system. This means that Internet Information Services (IIS) must be running in 32-bit mode. If it is not, the installation will detect that during its check of prerequisites and give you the option of setting IIS into 32-bit mode. If there are other Web applications on the server that require IIS to be in 64-bit mode, you will not be able to install the Yosemite FileKeeper Policy Server on that server.

The known applications that are incompatible with the Yosemite FileKeeper Policy Server on a 64-bit Windows operating system are ...

   - Microsoft Exchange 2007 with Web mail (Outlook Web Access)

·         Installation with Microsoft SharePoint - When the Yosemite FileKeeper Policy Server is installed on a server running Microsoft SharePoint, you may get a 404 error "The page cannot be found" when you run the Yosemite FileKeeper Administrator. The Microsoft knowledge base article at http://support.microsoft.com/kb/828810 describes the issue and the resolution. Note that this issue applies to all ASP.NET Web applications, not just Yosemite FileKeeper Policy Server.

For the Yosemite FileKeeper Policy Server to run on a server using SharePoint, you will need to do the following ...

  1. Use the SharePoint administration tools to create exclusions for the two Yosemite FileKeeper Policy Server Web applications ... fkadmin and fkcentral.
  2. Modify the two Yosemite FileKeeper Policy Server web.config files (fkadmin\web.config and fkcentral\web.config) to add the <httpHandlers> and <trust> XML code as described in the Microsoft knowledge base article referenced above.

·         Browser settings for Yosemite FileKeeper Administrator - If you have problems displaying the Yosemite FileKeeper Administrator pages in your browser, please check the browser security settings. The Yosemite FileKeeper Administrator requires the following ...

- JavaScript must be enabled.

- The popup blocker must be disabled for the fkadmin Web site.

- Other restrictive security settings may need to be modified depending on your particular browser and its version.

·         Associating Active Directory Groups with Data Vaults - You can associate Data Vaults with Active Directory groups in the Data Vault Policy. All members of the associated groups will back up to the associated Data Vault. You cannot associate individual users. Further, if you associate an Organization Unit (OU), only the groups within that OU are associated. Any users that are directly in the OU are not associated with the Data Vault. The list of Active Directory groups may incorrectly include groups other than security groups, e.g., distribution groups. However, only security groups will actually be associated with the Data Vault.
 

Please refer to the companion agent release notes for any known issues in the Yosemite FileKeeper Agent.

 

Notices

Copyright (C) 2004-2007 by Yosemite Technologies, Inc. All rights reserved.

Yosemite Technologies, Inc. makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Yosemite shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Yosemite. The information contained in this document is subject to change without notice.

Yosemite Technologies, Inc. shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Yosemite products are set forth in the express limited warranty statements for such products. Nothing herein should be construed as constituting an additional warranty.

Trademarks

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All other trademarks are the property of their respective owners.